Your Oriental rug deserves more than generic cleaning. Our pH-balanced rug cleaning services removes soil and odors without harsh chemicals, protecting the beauty you’ve treasured for years. We are trusted by Pineville families for 40+ years with complimentary pickup and delivery rug service.
Hand washing only | Natural solutions | 3-7 days turnaround | Pickup & delivery
We know that your Persian or Turkish masterpiece isn’t just a floor covering. It’s a family heirloom, a design centerpiece, and a valuable investment that requires expert care.
But here’s what keeps most rug owners up at night:
Many commercial cleaners use detergents that strip natural dyes from wool and silk fibers. One wrong chemical can destroy decades of beauty in a single cleaning.
Steam cleaning and rotary machines stress delicate hand-knotted construction which can affect the foundation; either separating or warping it permanently, and that kind of damage can never be reversed.
Amateur cleaning methods reduce resale value by thousands of dollars. Without professional documentation, your rug's worth and condition become questionable.
When your room's centerpiece disappears indefinitely, the uncertainty creates unnecessary stress.
We understand these concerns because we’ve heard them for 40 years.
As a family-owned and locally-owned business, we are here to serve the families of Pineville, NC and beyond:
Here’s the truth about Oriental rug cleaning.
Machine methods that work for regular carpets will destroy your heirloom. Your rug needs the same traditional care that created it. That is, gentle hand washing by artisans who understand its construction.
Our eco-friendly rug cleaning process eliminates the risks that destroy natural fibers:
Our hand washing treats each rug individually, using traditional methods passed down through generations. No harsh machines. No automated systems. Just skilled craftsmen who respect your rug’s significance.
24-hour dye stability testing to prevent color bleeding before we begin cleaning. This mandatory color restoration and protection, preserves your investment from the disaster of running colors.
pH-balanced rug cleaning solutions that protect delicate wool lanolin and silk luster without stripping away the protective oils that keep fibers healthy. Natural cleaning agents remove embedded soil, pet odors, and allergens safely.
Climate-controlled drying to prevent shrinkage and warping that ruins expensive rugs. We monitor temperature and humidity throughout the process.
The result?
Your rug returns refreshed, vibrant, and structurally sound, exactly as it should be. Colors appear more vivid, the pile feels softer, and harmful contaminants are completely removed.
Our primary service zone includes Pineville, Charlotte, Matthews, and Ballantyne, with free pickup and delivery for qualifying rugs. White-glove service includes furniture relocation and protective wrapping.
Extended coverage reaches Fort Mill, SC, Myers Park, and SouthPark communities. The 20-mile radius from our Pineville location allows us convenient access throughout the region.
Pickup schedule runs Monday through Wednesday with 24-hour advance notice required. Flexible timing accommodates your schedule with morning or afternoon appointments.
Professional installation includes furniture repositioning and rug placement exactly where you want it. No extra handling charges for stairs or challenging locations.
We’ve refined this process over 40 years to deliver consistent, damage-free results. Here’s exactly what happens to your rug:
Fiber analysis and damage assessment identifies whether your rug is wool, silk, or cotton construction. We document existing wear patterns and stains before treatment begins, protecting you and ensuring transparency.
This is the most important step. Our 24-hour color migration test keeps your rug's colors vibrant and won't bleed during cleaning. We never skip this step, even when we're confident about the dyes.
Specialized equipment removes embedded soil and allergens trapped deep in pile fibers that vacuuming simply cannot reach. This step alone improves your indoor air quality.
Individual attention to stains and problem areas using targeted solutions. Pet accidents, wine spills, and food stains each receive customized care based on the fiber type and stain composition.
Gentle immersion in pH-balanced solutions preserves natural fibers while removing soil. Temperature-controlled water prevents fiber damage and shrinkage, something machine cleaning can't guarantee.
Complete removal of cleaning agents removes all residue remains so that they don’t attract future soil. Multiple rinse cycles guarantee absolute cleanliness without chemical buildup.
Our climate-regulated facility prevents damage from excessive heat or moisture. Flat drying maintains original dimensions and prevents curling or warping.
Quality check and protective wrapping to make sure your rug returns perfect. We document the restoration for your insurance records and peace of mind.
After over four decades in business, we’ve learned what truly protects these treasured pieces. Here’s what makes our service different:
Hand washing oriental rugs only, never machine cleaning. Our traditional methods honor centuries-old rug craftsmanship with appropriate care techniques. We refuse to compromise your rug’s integrity for speed or convenience.
Master craftsmen trained in Persian cleaning methods who understand regional differences between Isfahan, Tabriz, and Kashan construction. Each origin requires specialized handling, and we know the distinctions.
Natural solutions preserve wool’s lanolin and silk’s luster without stripping protective oils. Harsh chemicals permanently damage these irreplaceable materials, and we won’t use them.
40+ years experience with thousands of Oriental rugs cleaned safely. More importantly? Zero claims for cleaning damage in over four decades of service.
Full insurance coverage protects your investment during pickup, cleaning, and delivery. Our satisfaction guarantee gives you complete confidence in every result.
Serving the same Pineville families for over four decades builds trust through consistent quality. Your neighbors recommend us because we treat their treasures like our own.
No surprises. No hidden fees. Here’s exactly what you’ll pay:
Our experts perform comprehensive fiber analysis and mandatory 24-hour dye stability testing before any cleaning begins. With 40+ years of experience with antique Persian rug cleaning, we know how to assess risk and choose appropriate care methods.
Our controlled moisture and flat drying process in climate-regulated facilities prevents shrinkage that can occur with steam or machine cleaning. Temperature and humidity monitoring maintains original dimensions. We’ve never had a rug shrink in 40 years.
Pre-cleaning dye tests and pH-balanced solutions ensure color stability throughout our process. We’ve never had color bleeding issues in 40+ years of Oriental rug cleaning—our testing protocol prevents it.
Most Oriental rugs are ready in 3-7 days, depending on size and treatment complexity. We provide a written timeline after initial inspection with your exact pickup date, no guessing or waiting indefinitely.
Yes. Our specialized silk cleaning process uses gentler solutions and techniques designed specifically for delicate silk fibers. Additional drying time completes the moisture removal process without any heat damage.
Natural enzyme treatments offer pet odor removal for rugs without harsh chemicals that damage wool and silk. We guarantee odor removal or provide additional treatment at no charge.
Don’t trust your treasured Oriental rug to inexperienced cleaners using harsh chemicals. Our gentle hand-washing process has safely cleaned thousands of Persian, Turkish, and Oriental masterpieces since 1986.
Your family heirloom deserves the same expert care we’ve provided your neighbors for over four decades. Contact us today and get your free estimate today!