Terms of Service
These Terms of Service ("Terms") govern your use of the Pineville Rug Gallery website and the requests you submit through it. By using our website or submitting a form, you agree to these Terms.
Our Services
Pineville Rug Gallery offers the sale of fine hand-knotted rugs, along with rug cleaning, repair and restoration, and appraisal services. Pricing, estimates, and quotes are confirmed with you directly — repairs and certain services are quoted in person — and no work is performed without your approval.
Appointments & Requests
Submitting a form on our website is a request to be contacted; it is not a confirmed appointment until we reach out to confirm it with you. Please make sure the contact details you provide are accurate so we can respond.
Text Messaging (SMS) Terms
If you opt in on our forms, you may receive text messages from Pineville Rug Gallery about your appointment and inquiry, and — if you separately opt in — occasional promotional messages.
Program: Pineville Rug Gallery appointment and customer messaging.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time, or HELP for help.
Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase.
Intellectual Property
The content on this website — including text, images, and design — is the property of Pineville Rug Gallery and may not be copied or reused without permission.
Disclaimers
Our website and its content are provided "as is." While we work to keep information accurate and current, we make no guarantees about completeness or availability, and product photographs may vary from individual pieces.
Limitation of Liability
To the fullest extent permitted by law, Pineville Rug Gallery is not liable for any indirect or incidental damages arising from your use of this website.
Governing Law
These Terms are governed by the laws of the State of North Carolina.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page.
Contact Us
Pineville Rug Gallery
310 Main Street, Pineville, NC 28134
Phone: (980) 288-2538
Store: (704) 889-2454
Email: showroom@pinevilleruggallery.com